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If the slider is not correctly positioned, it can cause a paper jam. Many printers have sliding mechanisms that allow different types and sizes of paper to be fed into the printer.Overfilling the paper tray is frequently causes paper jams. If your printer has a paper tray, do not fill the tray.However, if you're encountering frequent paper jams, the following steps may help prevent them. Preventing a printer paper jamĪs mentioned earlier, paper jams are an inevitability over the life of your printer. However, due to the low costs of printers today, it is often cheaper to buy a new printer instead of having a printer repaired. In the case of a hardware problem, it may be possible to have the printer repaired. A malfunctioning roller or parts in the paper feed mechanism can make a printer think it has a paper jam. If the printer claims there is still a paper jam after going through the steps above, your printer may have a hardware problem. Usually, a self-test can be initiated by pressing and holding the Resume button until the printer starts printing.Ĭontinued problems? Possible printer hardware problems
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Print a test page by performing a self-test.Put some inkjet paper into the loading tray and slide it into place.Once you've removed the jam, cleared away any remaining bits of paper, and ensured the print carriage can move without issue, test your printer. Replace the two-sided printing accessory (module) or rear access door.